AS A PATIENT RECEIVING SERVICES FROM IV & RESPIRATORY CARE, YOU HAVE THE RIGHT:
1. To be fully informed in advance about care/service to be provided, including the disciplines that furnish care and the frequency of visits, as well as any modifications to the plan of care.
2. To be informed, both orally and in writing, in advance of care being provided, of the charges, including payment for care/service expected from third parties and any charges for which the client/patient will be responsible.
3. To receive information about the scope of services that the organization will provide and specific limitations on those services.
4. To participate in the development and periodic revision of the plan of care
5. To refuse care or treatment after the consequences of refusing care or treatment are fully presented.
6. To be informed of client/patient rights under state law to formulate an Advanced Directive, if applicable.
7. To have one’s property and person treated with respect, consideration, and recognition of client/patient dignity and individuality.
8. To be able to identify visiting personnel members through proper identification.
9. To be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of client/patient property.
10. To voice grievances/complaints regarding treatment or care or lack of respect of property, or recommended changes in policy, personnel, or care/service without restraint, interference, coercion, discrimination, or reprisal
11. To have grievances/complaints regarding treatment or care this is (or fails to be) furnished, or lack of respect of property investigated..
12. To confidentiality and privacy of all information contained in the client/patient record and of Protected Health Information.
13. To be advised on agency’s policies and procedures regarding the disclosure of clinical records.
14. To choose a health care provider, including choosing an attending physician, if applicable.
15. To receive appropriate care without discrimination in accordance with physician orders, if applicable.
16. To be informed of any financial benefits when referred to an organization.
17. To be fully informed on one’s responsibilities.
PATIENT’S RECEIVING HOME CARE HAVE THE FOLLOWING RESPONSIBILITIES:
1. To be present for home visits and deliveries that are scheduled at agreed upon times.
2. To participate in your Plan of Care by following treatment instructions and teaching.
3. To assist our staff and the physician with your care by providing signs and symptoms of your disease as they occur.
4. To be responsible for all aspects of your wellbeing including personal care and medication administration as directed by health care workers.
5. To pay or otherwise be financially responsible for all charges related to the services provided including charges incurred from forwarding an account to a collection agency.